FAQ

Frequently Asked Questions

  • Some classes require a workbook that can be purchased prior to class. We will supply manikins, AED trainers, and first aid supplies. However, it's advisable to bring a notepad and pen for taking notes. Additionally, always wear comfortable clothing, as practical sessions might require bending, kneeling, or lying down.

  • Absolutely! We recognize the growing demand for flexible learning options, so we provide online First Aid + CPR/AED training courses. These digital classes cover the same comprehensive curriculum as our in-person sessions, using interactive videos, simulations, and quizzes. While the theoretical components can be completed online, we often recommend a brief in-person session or virtual assessment for hands-on practice to ensure participants are fully comfortable with the practical aspects of First Aid and CPR/AED techniques. This hybrid approach ensures a thorough grasp of the material while accommodating various learning preferences and schedules.

  • Our cancellation and refund policy is designed to provide flexibility while maintaining the integrity of our scheduling. Participants can cancel their booking up to 48 hours prior to the training date without any penalty. If you need to cancel within this timeframe, you will have the option to reschedule your session to a more convenient date. While we don't offer refunds for cancellations made less than 48 hours in advance, we understand that unforeseen circumstances can arise and will always strive to accommodate your needs as best as we can. View our policy for yourself with the link below.

    CANCELLATION POLICY